Policies & Procedures
Cancelation Policy
If you need to cancel or reschedule your appointment, I ask that you give a minimum of 4 hours notice, so that I can offer your time slot to someone else. If a personal issue or emergency comes up, please notify me as soon as possible. I don’t *at this time* charge for timely cancelations.
Mobile Out-Calls
For out-call bookings, where I am able to provide my services at your preferred location, please allow for a clean, distraction free space to work, with sufficient space to set up my table. I’ll need a few minuted before and after our session to set-up/ break down my equipment. Please remove any pets to another room. Feel free to play music of your own choosing, or I can provide relaxing music.
At this time, I serve the inner loop of Houston. This summer 2024, I’ll be serving the Galveston island area.
No Call, No Shows
If you do not show up for your appointment, and do not give any notification of an emergency or cancelation (at least 4 hours prior to your scheduled appointment), you will have to pay the full session fee of the missed session. You will not be allowed to reschedule or book again until the missed session is paid for. Additionally, future appointments will require payment at time of booking.
Late Arrivals
To accommodate all of my clients, late arrivals may not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival.
Deposit Policy
Please be advised that, when booking with me, a non-refundable deposit of $25 may be required to secure your booking. This is to ensure that your preferred time slot is reserved and promptly secured for you.
Intake Form, Confidentiality, & Consent
Prior to the first massage session, each client is required to fill out an intake form, which tells me your medical history and any injuries or problems you are having. This helps me formulate a treatment plan for your specific needs. Please keep me informed of any new medical or health conditions. Intake forms will need to be updated yearly.
✵ Please inform me of any medical conditions you have. Some skin conditions, blood clots and other medical issues may result in contraindication.
✵ Please inform me of any allergies you may have. This can include any essential oils, herbs, nut allergies, lotions or carrier oils.
✵ For clients undergoing treatment for cancer, please note that I am not, at this time, qualified to treat you. You will need to find a therapist certified in Oncology.
All information you share with me is confidential and will not be shared with anyone, without your expressed, written consent.
By signing the intake form, you are stating that you understand and consent to massage therapy treatment.
Draping & Boundaries
I will always maintain professional boundaries and you will be draped (i.e. covered by a sheet) during your massage. I will only undrape the area being massaged. You may undress to your comfort level. This means you can undress completely or leave on whatever undergarments or clothing you need to be comfortable. I use clean linens and blanket for each client.
I am happy to customize your experience by adjusting the pressure, temperature, music, and lighting to your preferences. If at any point you feel uncomfortable, please do not hesitate to communicate this to me, and I will make all necessary adjustments.
It is important to note that there will be no inappropriate contact or behavior tolerated. In the event of any violations concerning this, the session will be terminated immediately, and full payment will be required. Additionally, conversations that are deemed offensive, explicit, or in poor taste will not be tolerated, and may lead to the termination of the session.